Samsung beats Apple in consumer satisfaction in US: Report
South Korean tech giant Samsung has edged past arch rival
Apple in the American Customer Satisfaction Index despite receiving a lukewarm
response to its flagship Galaxy S5 handset.
Samsung, who came under increasing pressure in the wake of
declining profits, received a satisfaction rating of 81 points out of a
possible 100, two points ahead of arch-rival Apple, Fox News reported.
The data published this week by the American Customer
Satisfaction Index saw Samsung taking precedence over Apple in terms of
consumer satisfaction despite the latter introduced with great fanfare
larger-screen iPhone 6 and 6 Plus smartphones, with 10 million units sold over
their first weekend.
0 comments